Refunds and cancellations

The final policy is pending business approval.

Payments and confirmed orders are not enabled in this website, so no online refund process is currently available.

Before launch

Food Canto must confirm its cancellation windows, refund eligibility, handling of customised food and the process for service issues before accepting orders.

No automatic outcome

Preparing or copying an order summary does not create a confirmed order, charge a customer or create an automatic right to a refund.

The approved policy and contact method will be published before the ordering channel is enabled.